Sree Silk Privacy Policy

1. Who We Are

Our website address is: https://sreesilk.com. As a dedicated traditional South Indian ethnic brand, we operate Sree Silk with a commitment to preserving textile heritage while ensuring the best digital security for our shoppers. When you engage with our store for South Indian Traditional Wear, you are interacting with a platform designed for fast and easy browsing and secure transactions.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. This is a perfect way to ensure our community remains a safe space for ethnic wear enthusiasts. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

3. Information We Collect

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

• Order Information: This includes your name, billing address, shipping address (limited to Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, and Telangana), payment information (including credit card numbers or UPI IDs), email address, and WhatsApp phone number.

• Device Information: This includes your web browser version, IP address, time zone, and how you interact with the Sree Silk site via cookies.

4. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for Sree Silk South Indian Shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you via WhatsApp to share exclusive live videos of your saree or dhoti before dispatch.

• Screen our orders for potential risk or fraud to maintain a secure marketplace.

• Provide you with information or advertising relating to our traditional South Indian ethnic brand products, in line with the preferences you have shared with us.

5. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• WooCommerce: We use WooCommerce to power our online store.

• Payment Gateways: We use secure third-party processors. We do not store your sensitive financial data on our servers.

• Logistics: We share your address and contact details with regional courier partners to ensure the perfect delivery of your South Indian Traditional Wear.

6. Media

If you upload images to the website (for example, in a customer review), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. As an exclusive traditional South Indian ethnic brand, we recommend only sharing images of your stunning sarees without sensitive background data.

7. Behavioral Advertising & Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. This ensures your shopping experience remains fast and seamless.

8. No Returns Policy and Data Verification

Please note that Sree Silk follows a strict No Return and No Exchange policy. To ensure you are satisfied with your purchase, we use your provided WhatsApp number to send pre-shipping verification media. This ensures that the South Indian Traditional Wear you receive is in perfect condition and meets your expectations.

9. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Site administrators can also see and edit that information to assist with order management.

10. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Simply Contact Sree Silk via email to exercise these rights.

11. Additional Information: How We Protect Your Data

We use industry-standard encryption (SSL) to protect your data during transmission. Our website is monitored for vulnerabilities to ensure that your experience with our traditional South Indian ethnic brand is always secure and worry-free.

12. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.